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Solve all of your questions about our products, shipping policy and requirements here.

Shipping policy

Delivery time

After your order and approval on the design you can expect your map within 3 – 6 working days to hang it on your wall at home!

Returns

All our printed matter is custom-made. The right of withdrawal is excluded for all customised work. Therefore, unfortunately, returns or exchanging are not possible.

Where do you ship to?

We ship wordwide.

How to get a Map

This are the most asked questions about how to get a personalized map with your best travel or ride!

How can I order my personalized map?

It’s super easy! Choose which of your rides you want to be made into a map and personalise it as desired. As soon as you have placed your order, we will start working on the design. We always send you a preview by email. Within a few days, you will have your very own maps on your wall!

Can I see my map before printing?

Absolutely yes! We will send it to you by email before printing and shipping. This way we can be sure you just love it!

Do I get a discount if I order more than one of the same poster?

If you order the same post in multiple times or quantity, so automaticly will receive a 20% discount on checkout. If you are making big orders please get in contact with us and we will make a special promo for you.

How are the Limit Zero personalized maps made?

Limit Zero Pro combines your ride or travel and our design. We design a map with your GPX-file, the distance, the altimeters, the elevation profile and the titles. The Limit Zero Pro maps are designed in Spain and Italy, manually, are printed on 200 grams FSC-certified paper and are available in different formats.

GPX File and Data needed

Check out the info we need from you to be able to make your map!

Do I need a GPX file?

No, that is not necessary. When ordering a custom map you can also place a public link of – for example – your Strava activity. Or if you don’t have a link you can create a google maps itinerary and share it with us. Lately, you can just give us a list of main places and we will draw the map fot you.

How do I download a GPX file from Strava?

1- Log in to the Strava website on a desktop.

2- Select the activity you want to include on your map.

3- On the map you can find the download button in the top right corner.

For further info please check our post: How to download a Strava route

Contact

You can reach to us at any moment, either on email: hola@limitzero.pro or via chat on +39 392 306 5774. We speak English, Italian, Spanish and French!