Solve all of your questions about our products, shipping policy and requirements here.

Shipping policy

Delivery time

Your map will be home with you as fast as 48 – 72 hours. We can have some delays during peak vacations like Christmas or Black Friday, but we have never lost a map. We always deliver, promise!

Returns

All our printed matter is custom-made. The right of withdrawal is excluded for all customised work. Therefore, unfortunately, returns or exchanging are not possible.

Where do you ship to?

We ship wordwide.

How to get a Map

This are the most asked questions about how to get a personalized map with your best travel or ride!

How can I order my personalized map?

It’s super easy! Choose which of your rides you want to be made into a map and personalise it as desired. As soon as you have placed your order, we will start working on the design. We always send you a preview by email. Within a few days, you will have your very own maps on your wall!

Can I see my map before printing?

Absolutely yes! We will send it to you by email before printing and shipping. This way we can be sure you just love it!

Do I get a discount if I order more than one of the same poster?

If you order the same post in multiple times or quantity, so automaticly will receive a 20% discount on checkout. If you are making big orders please get in contact with us and we will make a special promo for you.

How are the Limit Zero personalized maps made?

Limit Zero Pro combines your ride or travel and our design. We design a map with your GPX-file, the distance, the altimeters, the elevation profile and the titles. The Limit Zero Pro maps are designed in Spain and Italy, manually, are printed on 200 grams FSC-certified paper and are available in different formats.

GPX File and Data needed

Check out the info we need from you to be able to make your map!

Do I need a GPX file?

No, that is not necessary. When ordering a custom map you can also place a public link of – for example – your Strava activity. Or if you don’t have a link you can create a google maps itinerary and share it with us. Lately, you can just give us a list of main places and we will draw the map fot you.

How do I download a GPX file from Strava?

1- Log in to the Strava website on a desktop.

2- Select the activity you want to include on your map.

3- On the map you can find the download button in the top right corner.

For further info please check our post: How to download a Strava route

Contact

You can reach to us at any moment, either on email: hola@limitzero.pro or via chat on +39 392 306 5774. We speak English, Italian, Spanish and French!