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Términos del servicio

CUSTOMER SERVICE

1.- 100% Secure Payment Methods.
2.- Guarantee of the Products.

1.- 100% Secure Payment Methods.
a) Credit or Debit Card: Through our strategic partner for payments SHOPIFY PAYMENTS and its 100% secure encryption system you can pay with your credit or debit card quickly and safely. This connection carries data encryption and occurs in a different window to ensure that the connection with the bank’s payment gateway is 100% secure. This payment method has no commissions for the customer.
2.- Guarantee of the Products.
Warranty claims will be handled as quickly as possible so that you can use the bike again as soon as possible. We will try to give you a solution as soon as possible to solve your specific problem with that product.

Damages or failures due to improper assembly or misuse will not be accepted as manageable under warranty: improper installation, lack of maintenance or improper use, negligence or product alteration.

In any case, the products must be installed, used and repaired according to the manufacturer’s instructions. Otherwise it will be considered damaged and the warranty will be voided.